The Pool Is Open!
The pool opened today! Thank you owners for your patience as we fought contractors and agencies to finally make this happen.
Reservation Requests Displayed
Now that we are in the busiest season for reservations, some owners have expressed frustration when they are unable to get the particular week they want a year out. The new policy for making reservations is a fair a system as we can create, and while some may not get the week they wanted, or indeed have been getting in years past, this video should help demonstrate why that can happen and why this system is as fair as possible.
Please also remember that it is the Board of Directors who voted on this policy and not our staff, so if there are any questions or concerns, please address those with the Board. Our website has an online form to submit comments/questions/etc. to the Board.
Update: 6-10-25
Owners,
Here is the latest update that we have:
The doors on the pool level have been installed. The roof has been completed as well. The City inspector came out and approved all of this. The fire marshal came out a couple of days later and initially suggested that there was an issue with the height of the push bar handles on the doors; however, Danielle reminded him that he’d already sent us an email indicated what was required and we were within those guidelines. Thankfully, the doors have been approved by the fire marshal as well.
The gate is supposed to arrive this week and be installed. Of course, we’ve found vendors to be less than reliable, so we are not making any promises.
The fire marshal required us to put a push button release on the sliding doors. Stanley was supposed to install that today so it could be tied into the fire system; however, the tech told us today that they have “misplaced” the item and will likely have to reorder it. They promised to expedite it. This is typical of the types of thing we’ve run into throughout this entire process. Fortunately, we feel we can see the light at the end of the tunnel.
In fact, we are getting close enough now that we’re talking about pool hours. In the past, the pool was open from 9:00am – 11:00pm. Danielle suggested that the pool hours be 8:00am – 11:00pm and the Board agreed. When the pool opens, it will open an hour earlier than in the past.
Hopefully, we’ll have the pool opened soon. We will keep you updated.
July 4th Reservation
Owners,
July 4th of 2026 falls on a Saturday. This means that, if you want to book the 4th for next year, you can submit your reservation request form on July 4th of this year, which falls on a Friday. Our reservation staff is off on the 4th as it is a holiday, so you may not get your 2026 reservation confirmation may be delayed. The process remains the same, but you should anticipate a delay in receiving your confirmation.
Pool Update: 5-30-25
Owners,
Here is the latest on the pool: The pool is just about ready, but we did find an air leak in one of the bottom pool pipes. All Aqua is looking into it. We had to replace the door next to the gym and the one at the employee lounge. Those should be arriving the first of next week and hopefully will be installed relatively quickly. The gate is being built. We’ve been told that it is supposed to be done on June 6, but we are hesitant to put a specific date out there because experience tells us that vendors don’t always live up to the dates they suggest. We filed the permit for the gate and we’re just waiting to hear back from the City. The slider door that leads out to the pool had to be replaced as well. This is all due to new code requirements. The door has to meet specific safety requirements which means we have two companies working on them — one to install the door and the other to wire the door to the fire alarm system. Everything is in place. We are just waiting on the permit and for the vendors to finish their work. We’ll keep you posted.
Auction Notice: June 18, 2025
Tropic Shores Resort announces an auction of select timeshare units due to delinquent maintenance fees. Only the units specified in the table below are included in this sale. Please note that the Tropic Shores staff are not authorized to provide information regarding this auction. The auction will feature timeshare units and weeks as outlined in the attached table. This sale pertains exclusively to units previously notified of foreclosure proceedings due to unpaid maintenance fees. Other units within Tropic Shores Resort are unaffected. Full Details
New Owners’ Rate
During the May Board meeting, a discussion was had about the owners’ rate. This is the rate charged when an owner books a stay at the resort within two weeks of check-in when rooms are available. Below is what was captured in the May meeting minutes:
The resort has an owners’ rate for those who book within two weeks of a stay when rooms are available. This rate has not changed for more than 15 years. Fred made a motion to increase the owner’s rate by $10 per night. A one-bedroom unit will now be $65 off-season and $85 in-season. A two-bedroom will be $85 off-season and $105 in-season. These rates are per night plus tax and surcharges. This will take effect starting May 31, 2025. Don second the motion. The motion passed unanimously.
Pool Update: 5-18-25
At the bi-monthly Board of Directors meeting held on May 17, 2025, the Board provided an update on the pool and gate. These were captured in the meeting minutes; however, we are providing some additional details here. There was a time following Hurricane Milton when the pool pumps were not working. This was determined to be due to an error on the part of the installers. These issues have been or are being taken care of; however, during that time, sand became embedded in the curing plastert of the pool, giving it a stained appearance. The pool company attempted to use a pumice process to get rid of the stains, and while it helped, it was not fully successful. As such, the pool company must drain the pool and use an acid wash to get rid of the stains completely. This will take 3 – 6 days to complete. If you see that the pool has been drained or hear about it, this is why it is being drained. This should not delay the opening of the pool as we are waiting for the gate to be completed, and the pool should be done before the gate is completed.
Board Minutes and Updates
Owners,
The Board of Directors had their regular bi-monthly meeting yesterday, May 17. Updates regarding the pool and gate are included in the minutes as are a number of other matters. You will find the draft minutes on the Owners’ page. Please note that these minutes are a draft and subject to change/corrections prior to their adoption at the July bi-monthly meeting.
Pool Update – And More
Owners,
Here is the latest pool update from the Board of Directors:
We are getting close, but not without frustrations. The following is an update, but I am intentionally leaving out some of the specifics that cause all manner of consternation for the Board. They would likely generate more questions than answers, and it’s our hope that these matters will be resolved soon, so rather than boring owners with the “sausage making process,” I’ll be providing a generalized update that will, hopefully, give all a sense of where we are.
One of our Board members taught high school drafting, thus was able to use a CAD program to design the secondary gate for our pool based on the specifications of the fire marshal. The fire marshal received the drawings and has approved the design. Something not shared with the owners previously is that we have to design exits to the pool deck, specifically the doors next to the exercise room and the one on the opposite side, in accordance with requirements from the Health Department. This is being done currently. So, the gate, the steps that are part of the gate, and the exit doors are all under way.
As for the pool and pool deck specifically, our biggest issue has been with the pool company that we hired to build the pool deck, pool, and hot tub. At the time of the hurricanes, they were the only company to bid on the project. They have been impossibly difficult to deal with. There have been countless issues that they don’t want to take responsibility for, large periods of time when they simply “disappear” from the job, they feel no obligation to communicate, and the list goes on. After hurricane Milton, several components of the filtration system were ruined because they were flooded. We later discovered that one of the components was installed backwards . . . and the list goes on. I share this only so owners can understand why this process has been so slow.
Yesterday, we put the pool company on notice. We let them know that the remaining issues must be resolved immediately or we will move forward with civil litigation. Today, 4 individuals showed up to address the remaining issues. Some were resolved today. Resolution on the remaining issues has begun. It would appear that they have realized that we are no longer going to tolerate excesses or delays. If all goes well, they will resolve these matters in short order, and we will be able to open the pool as soon as possible. If they don’t, we will hire other companies as need to resolve these issues and include this in our civil action.
Thank you to all owners who understand that these matters are not as simple as one may think. Between the two hurricanes that destroyed our seawall, pool deck, and parking lot, as well as hurricane Milton, and the State mandated Milestone Study, we have been inundated with project after project and every entity and company imaginable. We are seeing the light at the end of the tunnel though, and we hope we will have good news soon. Based on what the Board has dealt with , we don’t want to make predictions or promises, but we hope to have good news soon.