Owners:

The unofficial board meeting minutes were sent out, posted on Facebook, and uploaded to the website.  Many owners had questions for the Board, which were answered during the meeting; however, were not captured in depth in the minutes.  It is almost impossible to take the minutes, be engaged in the conversation, and manage the Zoom session.  As such, what follows is a summary of the discussion/s related to the questions submitted by owners.

Most of the questions pertained to the pool, with owners wanting to know what the timeline for completion is.  The short answer is that we don’t have a definitive timeline but we are close enough to speculate.  While this is not a guarantee of any sort, we think there is a reasonable chance it will be finished by the end of February or at least by spring.  The company is coming about in about two weeks to finish the work.  Once completed, it will be filled with water, but can’t be used for about one month.  This has something to do with the finish curing during this period.  Of course, there are a number of things that could impact this deadline.  The company can’t paint the pool during rain, for example.

The milestone inspection required us to replace the windows on the pool level and first floor.  Since the pool will be closed, we are trying to have the windows installed during this time period.  We believe everything is in place for this to happen, but as we’ve learned, there are any number of unexpected things that can happen that could impact the project, so just rest assured that we are doing everything we can to make all of this happen.

The other question/concern that was shared by owners concerns making reservations during highly popular weeks.  Currently, owners can submit their reservation request at 9:00 am, 365 days prior to the first day of their requested week.  Owners can use the online reservation form, send an email, or call the resort.  Regardless of the method, every request is time stamped and reservations are filled in a “first-come-first-served” manner.  The problem with this method is that a single owner could, for example, request 8 units for a single week.  Indeed, we have owners who have requested more than that for a single week.  Additionally, we are finding that some owners are doing this with no intention of staying.  Instead, they book the units and then rent them out.  This does not seem fair to other owners who may miss out on the opportunity to book the week.  With any possible solution, there is an argument that could be made that the solution is unfair to some.  As such, the Board is looking into the matter to figure out what the best solution will be.  No solution is going to make everyone happy, but we want to be as fair as possible to all owners while honoring what the resort has always been about – having an affordable vacation destination for owners and their families.  If you have any suggestions, feel free to email the Board secretary, who will pass on the suggestions to the rest of the Board.  We encourage owners to NOT debate this on Facebook as it will likely be a topic that will cause consternation and ultimately be unproductive.  Please give the Board some time to look into all options and consider any suggestions that owners may share.