Update 10-31-2024
Submitted By Danielle DeLouch, Resort Manager:
As all of you know we faired really well after Hurricane Milton considering some of the other properties in Daytona Beach, but we definitely felt the effects with 80+ winds. Those effects will set us back a little with projects and the rebuild of our pool deck, but to reopen for owners, for guests, and to put the staff back to work in as little as two short days is truly amazing.
It’s hard to put into words the amount of mess that needed to be cleaned up and the smell of the aftermath in the rooms, but with the hard work of Fred and our staff, we got it done!
Unfortunately, about 2 feet of water got into our elevator shaft. On Monday, the elevator stopped working. The water caused the buffer switches to malfunction and as a result, the governor rope may need to be replaced as well as it is rusted. To make matters worse, on Tuesday, the North elevator failed as well. Mike being Mike came in even though he was on vacation that week. He has saved has saved the resort untold amounts of money in elevator repairs, A/C repairs, door installs, etc., but was unable to fix this one so both elevators were down for 3+ hours. Several owners/guests professed their displeasure, but these were not matters that were in the control of the staff. Mike even checked on the status of the elevators on his birthday today.
Submitted By The BoD:
It is our sincere hope that owners recognize the incredible effort our staff puts forth to take care of our property. The Board of Directors is working dilligently to address the daily operational matters, the issues associated with contruction, and the details of the Milestone project. That said, it is the efforts of our staff make all of the difference. Please take time to thank them when you see them.