Pool Update

Owners,
The Board wanted to let you know that we are scheduled to have the health inspection of our pool on April 18.  There are a number of additional inspections that must be completed, but these have been or being scheduled as we attempt to wrap everything up with the pool.

Pool Update: 1-2-25

Owners,
The Board wanted to pass on the latest update with the pool.  Unfortunately, we’ve had some setbacks.  As a result of the last storm, some of our new pool pumps were covered in water and ruined.  We contacted All Aqua, our pool contractor, and discussed this with them.  The pumps are under warranty, and it is our feeling that they should be replaced under that warranty.  Additionally, we told them that we feel they were not installed correctly, or this would not have happened.  If they installed the pumps incorrectly and this voided the warranty, we expect them to replace the pumps at their cost.  This seems like a straightforward matter; however, nothing with this pool construction project has come easily.  Just recently, All Aqua sold their company.  Now, two gentlemen own the company and are new to the history of the construction project and the struggles we’ve had with the company prior to their purchasing it.  Two of our board members met with the two owners and two of their employees (one being the previous owner).  There was a “lively” conversation, and our position was made quite clear.  The new owners will be getting back to us about how they intend to correct these matters.  We have hope that this will be taken care of to our satisfaction, or we will look into other options.
 
We are sure there are specific questions and/or opinions that owners will have; however, we ask that you hold those until we get some definitive answers from the new owners.  We also ask that folks not speculate about what is happening or will happen on Facebook as it only stirs up ill-informed comments and does not benefit the Board’s efforts.
 
We will keep our owners posted as we learn more.

Update: 3-10-25

The work is coming along.  The roof is almost done — well ahead of schedule.  The windows on the pool deck level are just about completed.  We hope that the roof and windows will be done within the next two weeks.   The pool company is slowly adding chemicals to the pool and hot tub.  In a few weeks, the pool and hottube should be ready!

Update: February 24, 2025

Owners,
We wanted to provide an update on the resort.  According to our contract with the roofing company, they have 90 days to complete the work from the start of the contract, which is January 29.  It appears they are ahead of schedule, which is great news.  In fact, they can’t work today or tomorrow because of rain, but they said they will do their best to finish all of the cleanup on the roof and have their truck and crane out of the parking lot before Saturday (start of Bike Week).
 
US Glass is working on the basement level windows.  They should be done in 3 weeks or fewer; however, their work is impacted by weather as well, and that is something that is clearly out of our control.  Once they are done, the work on the pool can continue.

Update: 2-10-25

Owners,

In our last update, we stated that we hoped to have the pool completed by the end of February or at least by Spring at the latest.  Of course, we also said we couldn’t guarantee this as there could always be things that come up to delay the project.  To some degree, that has happened.  As you may remember, we had to replace our roof because of damage done to it during Hurricane Milton.  That work is under way and it looks like it is ahead of schedule; however, All Aqua, the pool contractor, will not do pool work while the roof is being repaired.  For safety purposes, they don’t want their crew members working on the pool deck while materials are being hoisted to the roof via a crane.  While we did not anticipate they would stop work during this period, the safety factor is understandable.  Additionally, while the crane is on the property, there would not be enough room for All Aqua to be able to bring their equipment in as well.  While the roof is being repaired, the windows on the pool level and first floor continue to be replaced.  Once the windows and the roof are finished, the work on the pool will resume.

Questions Answered

Owners:

The unofficial board meeting minutes were sent out, posted on Facebook, and uploaded to the website.  Many owners had questions for the Board, which were answered during the meeting; however, were not captured in depth in the minutes.  It is almost impossible to take the minutes, be engaged in the conversation, and manage the Zoom session.  As such, what follows is a summary of the discussion/s related to the questions submitted by owners.

Most of the questions pertained to the pool, with owners wanting to know what the timeline for completion is.  The short answer is that we don’t have a definitive timeline but we are close enough to speculate.  While this is not a guarantee of any sort, we think there is a reasonable chance it will be finished by the end of February or at least by spring.  The company is coming about in about two weeks to finish the work.  Once completed, it will be filled with water, but can’t be used for about one month.  This has something to do with the finish curing during this period.  Of course, there are a number of things that could impact this deadline.  The company can’t paint the pool during rain, for example.

The milestone inspection required us to replace the windows on the pool level and first floor.  Since the pool will be closed, we are trying to have the windows installed during this time period.  We believe everything is in place for this to happen, but as we’ve learned, there are any number of unexpected things that can happen that could impact the project, so just rest assured that we are doing everything we can to make all of this happen.

The other question/concern that was shared by owners concerns making reservations during highly popular weeks.  Currently, owners can submit their reservation request at 9:00 am, 365 days prior to the first day of their requested week.  Owners can use the online reservation form, send an email, or call the resort.  Regardless of the method, every request is time stamped and reservations are filled in a “first-come-first-served” manner.  The problem with this method is that a single owner could, for example, request 8 units for a single week.  Indeed, we have owners who have requested more than that for a single week.  Additionally, we are finding that some owners are doing this with no intention of staying.  Instead, they book the units and then rent them out.  This does not seem fair to other owners who may miss out on the opportunity to book the week.  With any possible solution, there is an argument that could be made that the solution is unfair to some.  As such, the Board is looking into the matter to figure out what the best solution will be.  No solution is going to make everyone happy, but we want to be as fair as possible to all owners while honoring what the resort has always been about – having an affordable vacation destination for owners and their families.  If you have any suggestions, feel free to email the Board secretary, who will pass on the suggestions to the rest of the Board.  We encourage owners to NOT debate this on Facebook as it will likely be a topic that will cause consternation and ultimately be unproductive.  Please give the Board some time to look into all options and consider any suggestions that owners may share.